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UnitCare
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UnitCare Service Program

In business landscape we all can identify many different challenges in fields like logistics, technical, sales and support. You constantly have to reset your beacons to overcome these challenges and to grow. On your way to unknown heights you need to deliver peak performances and be in full control. In every industry, for instance field service, retail and healthcare, a loss of control in mountaineering won’t lead to efficiently reaching the top but to interruption of improvement. By using Unitech equipment you ensure that your business can take its next step. Add UnitCare to your order and extend your control! Now you can protect your units against accidental damage, normal wear & tear and more with UnitCare, a convenient, direct pre-packaged service from Unitech. You enjoy enhanced investment protection and a low total cost of ownership.Customers have different demands to keep operations running efficiently, as well as cost effectively. Therefore UnitCare is based on understanding business and service needs of each industry where Unitech’s mobile computers are running. This service program goes beyond the standard warranty with a complete package of service levels offering a high level of security adjusted your business needs.UnitCare offers you a reliable, high-quality and effective service program for getting your devices serviced quickly. It keeps your mobile computers running at peak performance which will result in an increase of customer satisfaction and drives the hidden costs out of your installations. Why UnitCare: • Wide choice of service plans fitting your business needs • Easy. Fast. Reliable • Reduce your total cost of ownership • Protects against accidental damage, normal wear & tear and more Unitech & Warranty Standard Warranty Very new Unitech terminal comes with a standard warranty. With this warranty your units are covered for manufacturer defects for a period of 1 year. It includes all materials, parts and labor with a typical 15-days repair turnaround time. If your business asks for a higher level of service security, Unitech offers you additional warranty options via the UnitCare service program. Choose between three possibilities: Extended, Comprehensive and Comprehensive Plus: UnitCare Extended Warranty UnitCare Extended Warranty extends your default warranty up to 3 years, providing easiness on service and maintenance. It ensures a guaranteed return time of 5 days. When you choose UnitCare, you choose “all included”. Free return transportation costs are included. UnitCare Comprehensive Warranty UnitCare Comprehensive coverage includes normal wear & tear and accidental breakage during use. It virtually eliminates any surprise repair costs for a significantly lower total cost of ownership. Zero turn-around time While the devices become a main part of your daily business operation, UnitCare Comprehensive can provide you an replacement pool of devices, reducing down-time to the absolute minimum. Now you no longer need to invest in and maintain your own spares pool, or spend time tracking and managing devices sent in for repair. (For 100 Units+ installations) UnitCare Comprehensive Plus Warranty Add a “Plus” to your UnitCare Comprehensive Warranty and Unitech provides you with a guaranteed 10% value buy-back at the end of your 5 years contract. This buy-back will give you the foundation to start a next stage installation using newest technology, which will boost up your business, once again. It also reduces the total cost ownership.  UnitCare Service Plus Warranty (TB100 only) This UnitCare Service Program is especially designed for Unitech's TB100 tablet, offering a special service package to secure business tablet continuality. Service Plus will keep your tablets running at peak performance. This TB100 UnitCare Service Plus cover is added to the standard UnitCare warranty program and is only (and the only UnitCare warranty that's) applicable to the TB100.    UnitCare Service Plus Warranty This UnitCare Service Program is especially designed for Unitech’s TB100 tablet, offering a special service package to secure business tablet continuality. Service Plus will keep your tablets running at peak performance. This TB100 UnitCare Service Plus cover is added to the standard UnitCare warranty program and is only (and the only UnitCare warranty that’s) applicable to the TB100.   Please see unitcare.unitech.eu for the latest information and updated terms & conditions. All specifications are subject to change without notice. Unitech is not responsible for typographical errors. All typographical errors are subject to correction.